Warranty
Aspira products are designed to the highest standards to make clean cooking a reality for everyone. Aspira offers 1 year standard warranty and extended warranty plans if needed. Each Aspira Compact solo unit or bundle is only applicable for one extended warranty plan. Should you encounter any difficulties, while using and operating your product in observation of the instruction manuals and in the intended environment, our customer team is ready to assist you by contacting us here sales@aspirakitchen.com
Aspira also offers a 30 day moneyback guarantee for all products that are defective. If you believe you have received an item that is defective or damaged, please contact us immediately at sales@aspirakitchen.com for further instructions. For more information on our refund policy and returns for non-defective products, please see our refund policy.
Shipments received with damaged product will be replaced with a new shipment. Returns must have an RMA number assigned by Aspira or they will be refused with all costs and risks assumed by the sender.
1 YEAR STANDARD WARRANTY
- VALIDITY
- 1 year standard warranty is valid for a 12-month period from the date of purchase of merchandise on aspirakitchen.com
- This warranty comes with your purchase as a default.
- The warranty is valid for orders placed to the U.S. only.
- WHAT’S COVERED?
- The warranty is applicable to the following products – The Aspira Compact.
- Merchandise found to be defective within the warranty period may be repaired or replaced to the customer out of Aspira's warehouse stock. Decision will be made by the support team after customer has been in touch via email.
- Replacement or repair shipments are free of charge within the U.S. only.
- In these conditions, "Defective" applies to a product that fails or ceases to operate fully and correctly at any time within the warranty period, due to manufacturer's defect or other mechanical malfunctions.
EXCLUSIONS
In addition, the warranties do not cover ordinary wear and tear of the product, damage as a result of misuse, accidental damage, damage as a result of modifications, alterations or use of incompatible parts.
The warranty does not cover free replacement or repairs shipments outside of U.S.